Health, safety and security

Our commitment is to maintain an exceptional standard of health, safety and security in all the working environments we control. The effective management of health, safety and security is fundamental to the productivity, culture and reputation of our business. 

Our priorities in health, safety and security are:

  • Health: to treat health like safety across all our activities, with both physical and mental health in mind.
  • Safety: to provide safe and secure places for our employees, customers, partners and communities.
  • Security: to raise and maintain awareness of physical and cyber security, in our own organisation and across our industry.

This year we reported 26 incidents at our managed portfolio and construction sites under the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013, a decrease on the previous year. We believe our strong health and safety culture and ongoing programme of education with employees and partners are having a positive effect. 

Once again we maintained our OHSAS 18001 certification, the benchmark for health and safety management systems, across 100% of our sites. Following the tragic fire at Grenfell Tower, we reviewed the cladding on every property in the current portfolio as well as those sold within the last ten years. Our review identified three properties that require some remedial work and this is in progress. 

Our Health and Wellbeing Customer Improvement Group helps ensure we give health the same billing as safety, with mental health as important as physical health. As part of the Health in Construction Leadership Group, this year we actively supported Mates in Mind, a mental health programme for the construction industry. We continue to play a key role in industry initiatives, including HSE’s Helping Great Britain work well strategy. 

Our move into new headquarters has created a more agile working environment where people can collaborate more easily. We’ve supported this with enhanced health, safety and security training for employees. We continue to include our One Best Way standards in tenders and have a robust assessment process, ensuring that all partners are clear on our expectations and requirements. 

Our physical and cyber security is supported by robust processes, policies and governance, together with mandatory training for employees in relevant roles. We continually prepare the business to anticipate and respond to incidents and we take part in a number of cross-industry forums. And we integrate security architecture into the way we design buildings. During the year we strengthened our team with the appointment of a Group Security Protection Manager.