Privacy policy - Development Consultation

Privacy Notice

This Notice describes the types of information collected, how that information is used and disclosed, and how you can access, modify, or delete your information.

Land Securities Properties Limited (company number 961477) whose registered office is at 100 Victoria Street London SW1E 5JL (“we”, “us” or “our”) is the ‘data controller’ for the personal data we collect. For certain development consultations we may operate in consultation with third parties who operate as Joint Controllers. Here is a list of our current developments and Joint Controllers: 

Development Joint Controllers with Land Securities Properties Limited 
Red Lion Court Kanda Consulting 
Lewisham  Quatro PR 


More information about the respective responsibilities of our Joint Controllers can be provided on request. 

How do we collect information about you and for what purpose?

For our legitimate interests, we wish to keep you aware of, and are interested in receiving your opinions on our proposed development. We may collect this data through a website or through physical forms. It is likely that this will include your email, information about you – such as your gender and age and post code – so that we can understand who is engaging with us and look for broad trends in engagement and feedback. We will also provide an opt-in to determine whether you want to receive updates from us in relation to the development through email which you will be able to unsubscribe from at any time.

We may also need to demonstrate that we have engaged with a cross-section of the community in our engagements and so may ask for your diversity / ethnicity details, which we will only use if you provide the data with your explicit consent, which can be withdrawn at any time.

This information may be collected and/or accessed by third parties who operate on our behalf, such as where they are providing public relations services to us in relation to the development or where third parties host websites or surveys. One example is Commonplace, whose privacy terms can be viewed here.

As part of our legitimate interests, we may also collect information that is publicly available on the Land Registry and this may include personal data to help us assess the impact of our development on the local community, and to allow us to contact members of that community. This personal data may also be collected by professional service providers such as surveyors commissioned by us for assessing potential impacts, and who will share their analysis with us. 

Data minimisation and retention

We will only collect the minimum amount of personal information necessary and will only keep your information for as long as is needed for the consultation and development process. We may also need to retain impact assessment data to defend future legal claims. 

Protection of your information

Landsec has in place administrative, technical and physical measures designed to guard against and minimise the risk of loss, misuse or unauthorised processing or disclosure of the personal information that Landsec holds. We place similar obligations on our third parties and risk assess their security based on the sensitivity of the personal data that they hold. 
If we transfer your personal information outside of the UK, it will continue to be subject to one or more appropriate safeguards set out in the law. These might be the use of model contracts in a form approved by regulators, or having our suppliers sign up to an independent privacy scheme approved by regulators. 

Sharing your information

We may pass on or allow access to your information:

  • to the organisations responsible for providing planning approval; 
  • to our suppliers, contractors and professional advisors where this is necessary for them to provide services and facilities to us;
  • to our Joint Venture partners;
  • to any purchaser of all or part of our business or any of our properties;
  • to sell, make ready for sale or dispose of our business in whole or in part including to any potential buyer or their advisers;
  • where we are required to do so by law, court order or other legal process;
  • where, acting in good faith, we believe disclosure is necessary to assist in the investigation or reporting of suspected illegal or other wrongful activity.  This may include exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction;
  • to protect and defend our rights or property;
  • to deal with any misuse of any of our Services; or
  • in order to enforce or apply our terms and conditions and other agreements with third parties.
  • Landsec uses Microsoft Office 365 cloud technology for its operations. Its data centres are located within the EU which is subject to a UK adequacy decision.


Your duty to inform us of changes

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your working relationship with us.

Your rights in connection with personal information

Under certain circumstances, by law you have the right to:

  • Subject to certain conditions, request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it. If possible, you should specify the type of information you would like to see to ensure that our disclosure is meeting your expectations. Your request may also not impact the rights and freedoms of other people, e.g. privacy and confidentiality rights of other staff.
  • Subject to certain conditions, request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.  You also have a responsibility to help us to keep your personal information accurate and up to date. We encourage you to notify us of any changes regarding your personal data as soon as they occur, including changes to your contact details. This right only applies to your own personal data. When exercising this right, please be as specific as possible.
  • Subject to certain conditions, request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it.  We may not be in a position to erase your personal data, if for example, we need it to (i) comply with a legal obligation, or (ii) exercise or defend legal claims.  You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below). 
  • Subject to certain conditions, object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.  
  • Subject to certain conditions, request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it. 
  • Subject to certain conditions, request the transfer of your personal information to another party.  If you exercise this right, you should specify the type of information you would like to receive (and where we should send it) where possible to ensure that our disclosure is meeting your expectations.  This right only applies if the processing is based on your consent or on our contract with you and when the processing is carried out by automated means (i.e. not for paper records). It covers only the personal data that has been provided to us by you.
  • Where our processing of your personal data is based on your consent you have the right to withdraw your consent at any time.   If you do decide to withdraw your consent we will stop processing your data for that purpose, unless there is another lawful basis we can rely on – in which case, we will let you know.  If you withdraw your consent, this will only take effect for future processing. 

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please email

You will not have to pay a fee to access your personal information (or to exercise any of the other rights); however, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

You can also contact the Information Commissioner's Office via  for information, advice or to make a complaint.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

For more information, please contact the data protection officer on

This privacy notice was last updated on 31 January 2021.   

Date Changes to Privacy Policy
11 March 2020 Original
30 September 2020 Update for recent developments
31 January 2021 Brexit updates