We are a fair and responsible business in everything we do.


Building strong relationships with our partners, customers, suppliers, communities and colleagues - developing plans so that everyone and every building has a role in delivering our vision.

Act well: targets and performance

Embedding ESG

Targets and Metrics

All Landsec colleagues to have individual objectives to support the delivery of Build well, Live well, Act well with a proportion of remuneration linked to our energy and carbon targets.

2023/24 performance

Landsec colleagues commit to setting sustainability objectives as part of our sustainability training and ESG metrics are included in the Long-Term Incentive Plan (LTIP) and Annual Bonus Plan for Executive Directors and employees.

Build relationships with our customer base (office and brand partners), establishing partnerships to drive improved sustainability performance for mutual gain

Since 2021/22 we have completed 38 energy audits for our highest energy-consuming office occupiers, accounting for 56% of our total tenant consumption across our office portfolio. We identified potential annual energy savings of 10-40% for the majority of customers.

Of the first 18 occupiers participating in the customer engagement programme, overall they have achieved a 20% electricity reduction compared to 2019/20.

Doing the basics brilliantly

Targets and Metrics

Build relationships with our strategic suppliers ensuring compliance to our Supplier Code of Conduct and enhancing sustainable practices throughout our supply chain

2023/24 performance

We continue to work with our suppliers to achieve our sustainability commitments and support positive change beyond our own business. Since publishing our Supply Chain Commitment in 2022, over 300 suppliers have signed up, which includes almost 80% of our strategic suppliers.

Provide safe, healthy and secure environments for those who work, visit, live and relax across our managed portfolio, maintaining ISO 45001 and BS 9997 certifications, as well as continually going beyond compliance delivering data-led and risk-prioritised improvement actions and leading the industry on fire safety

This year we maintained our ISO 45001 certification, having undergone a full certification re-assessment by independent auditors.

We undertook a project during the year to identify whether reinforced autoclaved aerated concrete (RAAC) was present in our portfolio.

We have also maintained our fire-safety management-system certification to the BS 9997 standard.

Ensure all colleagues have read, understood and are following our Code of Conduct and underlying policies and standards which set out how we do things building on the foundations of our purpose and values

This year, we have refreshed our employee code of conduct, updating our policies and content on harassment and bullying, inside information, buying and selling Landsec shares, staying cyber-secure and speaking up.

Pay our colleagues the Real Living Wage and work with our suppliers to do the same

We continue to pay all our direct employees the Real Living Wage and encourage our suppliers to pay all those who work on our behalf the Real Living Wage. This year, as part of our new operations model and the implementation of our Future of Facilities Programme we welcomed new specialist facilities management partners who are committed to paying their colleagues the Real Living Wage as a minimum.