Doing the basics brilliantly
We will be a fair, responsible and ethical business in everything we do. Building strong relationships with our partners, customers, suppliers, communities and colleagues.
To achieve our purpose, we have to act ethically and with integrity, always making sure that we do the right thing and behave in the right way and speak up if we think others are not doing this.
Our employee Code of Conduct provides guidance on how to do the right thing and behave in the right way and highlights the key policies that all our employees must follow. It covers a number of topics about how we work together sustainability, financial commitments, communicating externally, health and safety, owning our behaviour and managing our data.
Our Code of Conduct can be found here
Health and safety
We’re committed to maintaining an exceptional standard of health, safety and security in all the working environments we control. The effective management of health, safety and security is fundamental to the productivity, culture and reputation of our business.
Our goal is to provide healthy and safe places and communities that support our people and partners in realising their potential. We recognise we can only achieve this by working closely with our partners, including our supply chain, investors and enforcing authorities. Health and safety considerations were central to our corporate response to the Covid-19 pandemic.
The launch of our new corporate strategy prompted a review of our health and safety strategy and priorities. We consulted stakeholders from across the business to ensure we were addressing their needs and expectations for health and safety. Last year we changed our safety management system from the British Standard 18001 to the International Standard 45001. This year, our independent auditors conducted two rounds of remote auditing to maintain this accreditation. They found no non conformances nor made any recommendations.
We run a comprehensive mandatory programme of health and safety training for all our employees and contingent workers, and this year we reviewed it to ensure it remains of high quality, relevant, and up to date. The training is designed to ensure our people are aware of risk, and competent in identifying and managing our organisational risks.
This year, we also launched a learning management system that has enabled us to provide most of this training online, which improves where and when it can be completed. The system also simplifies booking and improves recordkeeping and reporting.
We continue to enhance fire safety across the business and ensure we meet new government initiatives and legislation. We have seven high-rise residential buildings above 18 metres in our portfolio, and independent fire engineers are examining them all to ensure they remain safe for occupation and meet stringent new building regulations. If remediation is needed on the external walls, we will immediately implement interim safety measures such as changing the evacuation strategy, introducing waking watches, or installing temporary fire-alarm systems. We will complete any remedial works as quickly as possible, with minimum disruption to tenants and local community. Checking we are achieving our high internal standards for health and safety is one of our key priorities. We have completed our full annual programme of ‘Property health check’ audits and client audits at all our development sites.